Frequently Asked Questions
Everything you need to know about your Trailberg experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the UK. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window from the date of delivery. All items must be in original condition, unworn, and with tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay.
Are Trailberg products suitable for high-intensity training?
Yes, our gear is engineered with technical, moisture-wicking fabrics designed to withstand rigorous outdoor trails and high-intensity gym sessions.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking link to monitor your delivery status in real-time.